> ## Documentation Index
> Fetch the complete documentation index at: https://docs.savemydb.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Common Errors

> Quick reference for specific error messages.

| Error                                   | Cause                                                               | Fix                                                                                               |
| --------------------------------------- | ------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------- |
| `database "x" does not exist`           | The database name in your connection doesn't match a real database  | Check for typos in [your connection settings](/databases/editing-a-connection)                    |
| `connect db: ping postgres: ...`        | The agent couldn't reach the database                               | Confirm host, port, and that the database server is running and reachable                         |
| `exec format error`                     | Wrong agent build downloaded for your CPU architecture              | Re-download using the [correct build](/agents/downloading-the-agent) for your OS and architecture |
| `Agent not connected`                   | A change was made in the dashboard, but the target agent is offline | Bring the agent back online — changes apply automatically once it reconnects                      |
| `Invalid or expired verification token` | The email verification link was already used or has expired         | Sign up again, or [contact support](mailto:support@savemydb.com) for a new link                   |
| `Email already registered`              | An account already exists with that email                           | [Sign in](https://app.savemydb.com/login) instead, or use **Forgot password?**                    |

If you run into an error not listed here, [contact support](mailto:support@savemydb.com) with the exact message shown.