Does savemydb ever see my actual database data?
Does savemydb ever see my actual database data?
No. The agent runs on your own server, performs the backup locally, encrypts it, and uploads it directly to your chosen storage. savemydb’s dashboard never connects to your database directly.
Do I need to open any firewall ports?
Do I need to open any firewall ports?
No. The agent always connects outward to savemydb — you never need inbound ports, port forwarding, or firewall changes.
Can one agent back up multiple databases?
Can one agent back up multiple databases?
Yes. Add multiple database connections, all pointing at the same agent.
What happens if my server goes offline during a backup?
What happens if my server goes offline during a backup?
The job fails, the failure is logged in your Backup History, and an email notification is sent if you’ve configured one. The next scheduled run proceeds normally once the server is back online.
Can I use my own S3 bucket instead of savemydb's storage?
Can I use my own S3 bucket instead of savemydb's storage?
Yes. See Connecting Your Own Storage.
What happens to my backups if I delete a job?
What happens to my backups if I delete a job?
Existing backups already taken aren’t deleted. Only future scheduled runs stop.
Is there a limit to how many agents or databases I can have?
Is there a limit to how many agents or databases I can have?
Not currently. Add as many agents and database connections as you need.
How do I get notified if a backup fails?
How do I get notified if a backup fails?
Set a notification email in Settings. See Notifications.

