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Updating your password

If you’ve forgotten your password, use Forgot password? on the sign-in page.

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Team members

Multi-user team accounts are on the roadmap. Currently, each savemydb account has a single login.

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Closing your account

To close your account and delete your data, contact support. Note that this also stops any active backup jobs and removes access to backups stored in savemydb Managed Storage — backups in your own connected S3 or Dropbox storage are unaffected, since they live in your own infrastructure.